UpcomingSounds Support
How can we help you?
Submit a support ticket and our team will get back to you within 1–2 business days.
Open Ticket
Tell us what happened
Share the exact workflow, affected page, and any screenshot that helps us reproduce the issue faster.
Before You Send
The best tickets include the exact context
A clear ticket gets answered faster and avoids the usual back-and-forth.
Name the affected page
Examples: artist dashboard, curator messages, wallet checkout, offer details, verification, or gift cards.
Include your account side
Artist and curator flows are different. Mention which side you were using when the issue happened.
Attach what support needs
Add the screenshot, error message, and the step that triggered it so we can reproduce it quickly.
Fast Paths
Try these first if you just need direction
If your issue is general guidance rather than a bug, these pages may answer it faster than a ticket.